Transcript Clip 3: The Four Flavors of Communication Education

From: Power Up Your Teaching of Communication Skills with Techniques for Business and Performing Arts – Richard Snyder

All Communication Sessions are mixes of four flavors:

  • Didactic – lecture,
  • Script based – for example, Team Stepps “I’m concerned”, or in business, the Starbucks script, “What can I get started for you?”,
  • Role Play/Simulation,
  • Performance – for example when a CEO takes an acting workshop on using voice to project leadership.